Customer Support

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CALL US toll free for henna!  

 or 1-855-634-2634  or 1-330-673-0600
9 am to 10 pm EST Monday through Sunday

We do our best to ship every order within two business days.

Click the Green Chat button below to begin!
If we're busy or away, leave a message and we'll get back to you!


Hello, I'm Margie.

I'm a beauty specialist trained in henna. Call me at 1-855-MEHANDI.  I can help you with chemical sensitivities and get your best results with henna. If you don't get through, or if it is outside our business hours, leave us a message and we'll call you back and answer your questions.  You can email me at

Hello,  I'm Maria.

I'm a licensed cosmetologist trained in henna. Call me at 1-855-MEHANDI.  I can help you do balayage, firelights, and foils with henna. If you don't get through, or if it is outside our business hours, leave us a message and we'll call you back and answer your questions.  You can email me at
relaxed and natural

Call us to talk about henna for your relaxed or natural hair at 1-855-MEHANDI .
You can email us at

We are specially trained in henna, and we can answer all your questions.  We will help you with your henna order for relaxed and natural hair.  We can help you get the results you want, and will work with you as you transition to relaxed or natural hennaed hair!
we'll help!

Hello, I'm Melissa.  

I'm a licensed cosmetologist trained in henna.  Are you ordering for the first time?  Contact me and I'll help you get what you need.  My specialties are indigo, glosses, and adjusting your color so your hair will be absolutely perfect.

We all work together to help you get the results you want!
Do we have sales and specials?  YES!

Monday  Rush

Call toll-free 1-855-MEHANDI and place an order with our customer service folks EST,  leave a message in our voicemail, or go to Live Chat before 2 pm Monday afternoon EST.  
If you can do that, we'll jump your package to the front of the line and have it on the USPS shipping truck when it arrives at 3:30. The Monday Rush is for Mondays only, because we know you've got important stuff that next weekend and the post office tends to take it's own sweet time. Click on the "chat" image above to begin chat or to leave a message.

Otherwise, we have a two day cycle to get all orders on the truck.  If it's not Monday morning and you have to have it by the weekend, call in for Express mail.  Express isn't cheap, but it moves fast. 

Save Money on Thrifty Tuesday
Order by phone or chat on a Tuesday and get 10% off on full price merchandise.  This discount does NOT apply to items already discounted.  Discounted items include bulk amounts of 500g and more, and sale page items.

Save Money on Relaxed and Natural Wednesday

Orders placed on Wednesdays by phone, chat, and email for products for relaxed and natural hair get a 10% discount!
Relaxed and Natural Wednesday discounts get 10% off all the following (any amount, even bulk henna for African hair)

Zekhara indigo
Henna for African Hair bulk
Henna for African Hair kits
Combs for curls
Loc ties
Cocoa butter and mango butter
Lotion bars
Ginger and cardamom
Are you a stylist?  Sign up with us for 25% off of all your purchases, and special additional Stylist Thursday Discounts.

Stylists who have registered with us and who order by phone, chat, or email on any Thursday get an additional 5% off the usual 25% discount on any one kilo of henna, cassia, indigo or amla.

Are you registered with us as a stylist? it's easy! We've made it easy for you to get these discounts:

1) Call us, tell us if you'd like to try chemical free products in your salon, and register with us as a stylist.
2) Choose any four Ancient SunriseŽ hair dye kits from, and we'll give you a fifth kit free!
3) As your chemical-free business grows, purchase more products from, and take advantage of our bulk discounts, which range from 10% to 20%.
4) When you have purchased a total of $500 of products from us, you will get a 25% discount on ALL your future purchases from us.


If you live close to Ohio, place your order by phone or chat to save money on shipping.  
  • If you call us after Thursday noon with an express order, we can't help you very much with your express order. The mail truck arrives on Thursday at noon. and if we ship it on Friday, the post office won't bring it to you on the weekend. 
  •  We will do everything we can to get your express order out between Monday and Thursday morning. 

Are you in Canada?  We can get you a lower shipping price.
Email, message, or call us!

Can you save money on shipping? 

Contact us by email,, or call us at 330-673-0600, and we'll do our best to squeeze that shipping cost down.  Call us!  If we can fit your order into a flat rate box,  you'll save money on shipping.

Packing Cat