How do I return an item?

Returns, Refunds and Exchanges:

  • The following perishable items are nonreturnable and nonrefundable, both bulk and in kit form:
    • Henna powder, indigo, cassia, amla, buxus, zizyphus, essential oils, attars, Ancient Red henna paste, Ancient Blue Crystal Indigo, soaps, shampoos, lotion bars, and butters.
  • The following items are nonreturnable for hygienic reasons*:
    • Hair sticks, combs, barrettes, earrings (*We will replace any of these items that arrive in a damaged condition, if they are returned in their original, sealed package.)
  • All other items may be returned within 30 days of purchase for refund or exchange.
  • No refunds are given on products which have been opened, or kits and boxes on which the seal has been broken.
  • No refund will be issued without proof of purchase.
  • Please email us at within thirty (30) days of purchase for a Return Authorization number prior to returning the item. Return Authorizations are valid for two weeks from the date of issuance. Returned items must be received within that time.
  • Products must be returned to TapDancing Lizard LLC 339 Tallmadge Rd. Kent OH 44240.
  • Customer is responsible for all shipping fees related to returned and exchanged items.
  • We may charge a 10% restocking fee on any returned items.